• Teléfono : +34 954 623 841
  • Oficina: c/ Alberche, 6 local 34, 41005-Sevilla
  • Almacén: c/ Esparteros, 7, 41600-Arahal

PRIVACY POLICY

PRIVACY POLICY

SERPROQUIM FOOD S.L. informs you about its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected by browsing or contracting services through the website www.serproquim.net

In this regard, the Owner guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 3/2018, on the Protection of Personal Data (LOPD).

The use of the website implies the acceptance of this Privacy Policy and the terms & conditions included in the Legal Disclaimer.

Identity of the Data Controller

Owner: SERPROQUIM FOOD S.L.
Fiscal ID⁠ Code (CIF): B-91024133
Address: C/ Alberche nº 6 D, local 34 Postal Code: 41005-Seville
Contact email: serproquim@serproquim.net
Website: www.serproquim.net
Principles applied in data processing
In the processing of your personal data, the Controller will apply the following principles, which are in line with the requirements of the new European Data Protection Regulations:

Principle of lawfulness, fairness and transparency: The Owner will always require consent for the processing of your personal data, which may be for one or more specific purposes, regarding which you will be informed in advance with absolute transparency.
Principle of data minimisation: The Owner will only request the data strictly necessary for the required purpose or purposes.
Principle of the limitation of the storage period: The data will be kept for the time strictly necessary for the purpose(s) of said processing.
The Owner will inform you of the corresponding retention period depending on the purpose. In the case of subscriptions, the Owner will periodically review the lists and eliminate any records that have been inactive for a considerable time.
Principle of integrity and confidentiality: Your data will be processed in such a way that guarantees security, confidentiality and integrity. Please note that the Owner will take all the necessary precautions to prevent unauthorised access or improper use of your data by third parties.
Collecting personal data
To browse www.serproquim.net you do not need to provide any personal data. The cases in which you do provide your personal data are as follows:

By contacting through the contact forms or sending an email.
When commenting on an article or on a page.
By signing up for a subscription form or newsletter that the Owner manages with MailChimp.
Your rights
The Owner would like to inform you that you have the right to:

Request access to stored data.
Request a rectification or cancellation.
Request the restriction of data processing.
Object to the processing.
Request the portability of your data.
The exercise of these rights is personal and, therefore must be exercised directly by the data subject, requesting such rights directly from the Owner. This means that any client, subscriber or collaborator who has ever provided their data may address the Owner and request information about the data stored and how it was obtained, request rectification of the data, request the portability of their personal data, oppose the processing of such, restrict use of the data and request the cancellation of such data from the Owner’s files.
To exercise your rights of access, rectification, erasure, portability and objection, please send an email to serproquim@serproquim.net along with valid legal proof of your identity, such as a photocopy of your ID card or its equivalent.
You also have the right to effective judicial protection and to lodge a complaint to the supervisory authority, in this case the Spanish Data Protection Agency, if you believe that the processing of your personal data breaches the GDPR.

Purpose for processing personal data
When you connect to the website to send an email to the Owner, subscribe to their newsletter or make a contract, you are providing personal information for which the Owner is responsible. This information may include personal data, such as your IP address, name and surname, home address, email address, telephone number or other details. By providing this information, you give your consent for your information to be collected, used, managed and stored by SERPROQUIM FOOD S.L., only as described in the Legal Disclaimer and in this Privacy Policy.
The personal data and the Owner’s purpose for processing varies according to the information collection system:

Contact forms: The Owner requests personal data, among which may be: Name and surname, email address, telephone number and your website address in order to answer your questions. For example, the Owner uses this data to respond to your messages, queries, complaints, comments or concerns that you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included in the website, as well as any other query you may have that is not subject to the conditions of the website or the contract.
Content subscription forms: The⁠ Owner requests the following personal information: Name and surname, email address, telephone number and address of your website to manage the subscriptions list, send newsletters, promotions and special offers.
The data that you provide to the Owner will be located on the servers of The Rocket Science Group LLC d / b / a, with registered address in the USA. (Mailchimp)

There are other purposes for which the Owner processes personal data:
To guarantee compliance with the conditions contained in the Legal Disclaimer and in the applicable law. This may include the development of tools and algorithms to help this website guarantee the confidentiality of the personal data which it collects.

To support and improve the services offered by this website.
To analyse browsing habits. The Owner collects other non-identifying data that is obtained through the use of cookies downloaded to your computer when you browse the website. The characteristics and purpose of which are listed in the Cookies Policy.
To manage social networking sites, the Owner maintains a presence on social media sites. If you become a follower of the Owner’s social media profiles, the processing of personal data will be governed by this section, as well as by the terms & conditions, privacy policies and access guidelines belonging to each social media site, and which you have previously accepted.
The Owner will process your personal data in order to correctly manage its presence on the social media sites, inform you of its activities products and services, and comply with any other purpose allowed by social media guidelines.
Under no circumstances will the Owner use the profiles of social media followers to send individual advertising.

Personal data security
To protect your personal data, the Owner takes all reasonable precautions and follows the best industry practices to prevent the loss, misuse, improper access, disclosure, alteration or destruction of such.
The web site and data security are guaranteed, since all the necessary security measures are taken. You may query its privacy policy for further information.

Content from other websites
Pages on this website may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if you had visited the other website.
These websites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction by using this code.

Cookie Policy
This website requires cookies to function properly, which are information files stored on your web browser.
On the Cookie Policy page, you may consult all the information related to the policy and purposes of collecting and processing cookies.

Lawful basis for data processing
The lawful basis for the processing of your data is your consent.
To contact the Owner, subscribe to a newsletter or make comments on this website, you must accept this Privacy Policy.

Categories of personal data

The categories of personal data processed by the Owner are:

Identification data.
Retention of personal data
The personal data that you provide to the Owner will be retained until you request their deletion.

Recipients of personal data

Mailchimp The Rocket Science Group LLC d/b/a , registered in the USA. You will find further information at: https://mailchimp.com The Rocket Science Group LLC d/b/a processes the data in order to provide its email services to the Owner.
Google Analytics is a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Further information can be found on https://analytics.google.com
Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse how users operate on the Website. The information generated by these cookies about the use of the website (including your IP address) will be transmitted directly to and stored by Google on servers in the United States.
You can also find a list of the types of cookies used by Google and its partners, as well as all the information related to the use of advertising cookies.

Web browsing
When browsing www.serproquim.net, non-identifying data may be collected, which may include the IP address, geolocation, a record of how the services and sites are used, browsing habits and other data that cannot be used to identify you.

This website uses the following third-party analytics services:

Google Analytics
The Owner uses the information collected to obtain statistical data, analyse trends, administer the website, study browsing patterns and collate demographic information.

Accuracy and authenticity of personal data
You undertake to provide the Owner with correct, complete, accurate and up-to-date data, as well as to keep it duly updated.
As a user of the website, you are solely responsible for the veracity and correctness of the data that you send to the site, thereby exonerating the Owner from any liability in this regard.

Acceptance and consent
As a user of the website, you declare that you have been informed of the terms and conditions on the protection of personal data, and that you accept and consent to the processing thereof by Owner in the manner and for the purposes shown in this Privacy Policy.

Revocability
To exercise your rights of access, rectification, erasure, portability and objection, please send an email to serproquim@serproquim.net along with valid legal proof of your identity, such as a photocopy of your ID card or its equivalent.
The exercise of these rights does not include any data that the Owner is mandatorily obliged to keep for administrative, legal or security-related purposes.

Changes to the Privacy Policy
The Owner reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices.
These policies will remain in force until they are modified by others duly published.